We ship domestically within Australia.

We use standard Australia Post with tracking unless you select otherwise.

Shipping times depend on your location, but allow 2-10 business days for delivery (NOTE: due to COVID-19, there may be delays).

YES, YOU CAN EXCHANGE AN ITEM

To be eligible for an exchange, all online and in-store purchases must be returned within 14 days from the date of purchase. We do not offer refunds for incorrect choice.

Any return shipping costs are at buyers expense and any product being returned for change of mind (whether an in-store or online purchase) must be:

+ In its original condition
+ Unworn, unmarked and unwashed
+ In the original packaging or box
+ Not defective as a result of misuse
+Tags still attached

With shoes, we recommend and encourage customers to try products on carpet, for no longer than a few minutes, too ensure that dirt is not collected on the sole or creasing of the fabric does not occur.

We will inspect all items upon receipt. Any items which fail to comply with the above conditions will be rejected and sent back to you.

HOW DO I RETURN AN ITEM?

Contact us for instruction

ITEMS WHICH CANNOT BE RETURNED

REFUNDS

In compliance with Australian Consumer Law, THE SNEAKER LOUNGE x E DEGREES is not required to provide a refund if you make a wrong selection, need a difference size or change your mind.

We ship domestically within Australia.

We use standard Australia Post with tracking unless you select otherwise.

Shipping times depend on your location, but allow 2-10 business days for delivery (NOTE: due to COVID-19, there may be delays).

YES, YOU CAN EXCHANGE AN ITEM

To be eligible for an exchange, all online and in-store purchases must be returned within 14 days from the date of purchase. We do not offer refunds for incorrect choice.

Any return shipping costs are at buyers expense and any product being returned for change of mind (whether an in-store or online purchase) must be:

+ In its original condition
+ Unworn, unmarked and unwashed
+ In the original packaging or box
+ Not defective as a result of misuse
+Tags still attached

With shoes, we recommend and encourage customers to try products on carpet, for no longer than a few minutes, too ensure that dirt is not collected on the sole or creasing of the fabric does not occur.

We will inspect all items upon receipt. Any items which fail to comply with the above conditions will be rejected and sent back to you.

HOW DO I RETURN AN ITEM?

Contact us for instruction

ITEMS WHICH CANNOT BE RETURNED

REFUNDS

In compliance with Australian Consumer Law, THE SNEAKER LOUNGE x E DEGREES is not required to provide a refund if you make a wrong selection, need a difference size or change your mind.